Not getting reply notification emails.

bugs, ideas, suggestions, complaints (Forum and EBI)

Moderators: robot, noproblemo

Not getting reply notification emails.

Postby mattstan on Tue Oct 16, 2007 4:59 pm

Hi,

I'm not getting reply notification emails. Any ideas why?

My profile's email address is correct, my profile says 'yes' to 'Always notify me of replies', and I always make sure that the 'Notify me when a reply is posted' box is ticked when making posts.

What else could it be?

Could someone also tell me what email address reply notifications come from, so that I can make sure my email account is not blocking them?

Thanks.
User avatar
mattstan
Respected member
 
Posts: 338
Joined: Wed Jul 25, 2007 4:41 pm
Location: That's a long way down.

Postby sbando on Tue Oct 16, 2007 5:47 pm

Let's hear what Nop and Frigo have to say.
User avatar
sbando
Extinct
 
Posts: 9293
Joined: Tue Apr 10, 2007 8:25 pm
Location: Firenze, IT

Postby noproblemo on Tue Oct 16, 2007 6:10 pm

We have banned all Google mail addresses because of spammers.
It's probably the reason why you don't get any reply.
User avatar
noproblemo
the IT crowd
 
Posts: 329
Joined: Thu Apr 05, 2007 5:28 pm

Postby sbando on Tue Oct 16, 2007 6:37 pm

Until we buy them out, that is.
User avatar
sbando
Extinct
 
Posts: 9293
Joined: Tue Apr 10, 2007 8:25 pm
Location: Firenze, IT

Postby mattstan on Tue Oct 16, 2007 9:43 pm

Ok, I'll use a different address.
Thanks.
User avatar
mattstan
Respected member
 
Posts: 338
Joined: Wed Jul 25, 2007 4:41 pm
Location: That's a long way down.

Postby mattstan on Wed Oct 17, 2007 10:32 am

Can someone please reply to this post so I can verify that my reply notifiucations are now working.

Many thanks.
User avatar
mattstan
Respected member
 
Posts: 338
Joined: Wed Jul 25, 2007 4:41 pm
Location: That's a long way down.

Postby sbando on Wed Oct 17, 2007 11:32 am

KILL_ALL_HUMANS!
User avatar
sbando
Extinct
 
Posts: 9293
Joined: Tue Apr 10, 2007 8:25 pm
Location: Firenze, IT

Postby mattstan on Thu Oct 18, 2007 9:13 pm

I did not get a notification that there had been a reply. Here's what I suspect may be the problem.

Could it be when your email address is changed you get a notification email which needs to be responded to to confirm the change and I did not receive this since it was sent to my googlemail address?

My profile lists my non-googlemail address but I am still not receiving reply notifications. There have been at least 2 replies to threads which I have subscribed to since changing my address from googlemail, and no notifications have been received.

Mods please help !!

Also I still need to be told the email address that notifications are sent from so that I can make sure my email server lets them through (though I doubt this is the problem).

Many thanks.
User avatar
mattstan
Respected member
 
Posts: 338
Joined: Wed Jul 25, 2007 4:41 pm
Location: That's a long way down.

Postby boombingbang on Thu Oct 18, 2007 9:38 pm

Damn board gremlins. But just to support the validity and non-isolated nature (ie not just him & not just subbed threads notices) of the issues described above I have found that I don't receive emails from PM's as I have received a few however days-later I may have noticed them. Have the email notice checked ans also I use Comcast's email service & not the baby-eating Google's.
boombingbang
Respected member
 
Posts: 180
Joined: Sun Sep 23, 2007 12:54 pm

Postby sbando on Thu Oct 18, 2007 10:02 pm

Only Nop can help you now, Frigo is off to Berlin and I have no clue.
User avatar
sbando
Extinct
 
Posts: 9293
Joined: Tue Apr 10, 2007 8:25 pm
Location: Firenze, IT

Postby gapelover on Fri Oct 19, 2007 4:07 am

sbando wrote:Only Nop can help you now, Frigo is off to Berlin and I have no clue.

Off-topic
Me too off to Berlin now, wish me luck to capture some nice babes ! :P
If Frigo wear an Eurobabeindex T-Shirt maybe i can recognize him ?
I am wearing my Gapelover T-Shirt so Frigo can recognize me too ! :lol: :lol: :lol: (just kidding)
User avatar
gapelover
Master of Gapes
 
Posts: 6635
Joined: Sun Apr 22, 2007 10:21 am
Location: Germany

Postby noproblemo on Mon Oct 22, 2007 11:58 am

I looked up our mail server logs and I found that your server is rejecting our mails because our IP address is listed in this list of potential spammers http://cbl.abuseat.org
I've sent a query to be unlisted so wait and see...
User avatar
noproblemo
the IT crowd
 
Posts: 329
Joined: Thu Apr 05, 2007 5:28 pm

Postby mattstan on Mon Oct 22, 2007 3:01 pm

noproblemo wrote:I looked up our mail server logs and I found that your server is rejecting our mails because our IP address is listed in this list of potential spammers http://cbl.abuseat.org
I've sent a query to be unlisted so wait and see...

Thanks noproblemo. Can you tell me what email address 'reply notifications' are sent from, maybe if I add that to my server's email 'white list', the notifications will come through - even if not I'd better add it anyway.

Thanks.
User avatar
mattstan
Respected member
 
Posts: 338
Joined: Wed Jul 25, 2007 4:41 pm
Location: That's a long way down.

Postby mattstan on Tue Oct 23, 2007 10:00 am

It's working now !!
Thanks all.
User avatar
mattstan
Respected member
 
Posts: 338
Joined: Wed Jul 25, 2007 4:41 pm
Location: That's a long way down.


Return to Mr. Fix it

Who is online

Users browsing this forum: No registered users and 1 guest